I can explain. I was do disgusted I gave up on the whole thing. They sent me an email and put the money on my thred up account so I can buy something. Do not use. Charities include Help a Mother Out, Big Brothers Big Sisters . The description failed to mention huge orange stains along the hemline. The descriptions are frequently inaccurate, with measurements off by 3-5 inches. Interestingly, this one is still the wrong shade but its made of cotton (I actually have its cognac colored twin that I thrifted a year or so ago!) I will order from them again. Or make a trip to your local consignment store instead. Nice presentation which makes you feel like you bought it at a Department Store in the good old days when they packaged your purchases at the store and made you feel like a Queen! thredUP.com was designed to be an easy and convenient way to buy and sell secondhand clothing. I immediately sent them a message asking to cancel. In fact, with so many styles and trends, body shapes and personal preferences, most clothing wont meet all your needs. The quality was not anything I wouldve looked twice at at a Goodwill store. You'll also get a tax receipt. I used their label! They were mostly popular brands, but more on the low-end such as Gap, Old Navy, and H&M. It was this moment in Cambridge, MA that the initial idea for thredUP was born. I ordered a dress for an afternoon wedding with long sleeves and received a cocktail dress with silver lace and no sleeves. I filled it with a handful of shirts, jeans, and a few accessories. This post contains affiliate links & I may receive a commission if you click or complete a purchase through them. Your email address will not be published. I can think of plenty other suspicious missing unlisted items as well. and the length was too long. Have a wish list of a few things in particular for which youre searching and target those sections while you peruse whats available. Do they every pay you any money? 3. FREE shipping on orders over $79. I may be tall-ish (57) so I can pull off midi skirts but I just dont feel like they express my style at all. They charge $3 restock fee for every item. Here are some steps you can take when measuring the accuracy and precision of your data: 1. They keep changing the dates as to when they'll be listed for sale. Most are blush or coral. I explained I didn't expect that and wanted to keep the (St. Johns Knit) skirt (!) So, instead of combing through page after page of their site, I was able to very quickly narrow my search to the specific colors, styles, and sizes I wanted. Any company that has no place for customer reviews or a very visible way for customers to contact thembig red flag.As I feared, the clothes I received smelled strongly of febreze. Absolute horrid service. That way, you can keep your feet still and capture the most accurate measurement. They accept clothing for both women and children. I love skirts that hit right above my knee. BUYER BEWARE! Avid price comparison shoppers may suggest that thredUP prices dont necessarily save much money compared to big box bargain stores, and theyre correct in a sense. Join the 2,702 people who've already contributed. They're all over the place, and all of them suggest even the larges are far too small for me! There is always the return option where you can get your entire bag back for $12.99 as well. In other words, youre getting more for your money and being a much more responsible shopper for the same dollar value. No one has ever called me back So save the carbon emissions and just donate your stuff locally, people! I sent a large box of clothing in time to sell for fall. Whats Yours? I partly did it because I was tired of looking at my always-full closet and partly because I wanted to ensure I could fit everything into my new, smaller apartment. Nothing is for everyone after all. While shopping secondhand has many environmental and social benefits, saving money is an obvious bonus. This means that every time you visit this website you will need to enable or disable cookies again. Very unhappy with my order. Our team strives to list items as accurately as possible & our Polka Dot Promise has you covered when things don't go to plan! Please don't hesitate to reach out to our Customer Support team at [email protected] for assistance with an item that was listed incorrectly. Ive purchased many items from thredUP and every one of them is in great condition and perfectly stylish. Everyone who shops from thredUPis given a referral link that lets them earn store credits by sharing about thredUP with others! Shopping on thredUP Sizing and Details on thredUP Because thredUP lists items from thousands of different brands, sizes may vary. They more than doubled the original MSRP! I've actually emailed their customer service to show them how many negative reviews there were on this site and they did not care at all. Lets say you have a Louis Vuitton bag that they list for $899 you can receive 90 percent of that price, $809! Cardigans, in general, are kind of a unicorn item for me. That's where ThredUp fails. Youre putting in minimal effort and time into throwing your clothing into the bag (besides sorting the items you want to get rid of). I think we can all agree that online shopping is the new norm! After you log into PayPal, you should see the money sitting in there. I used thredUPs Payout Estimator, which tells you how much you would earn if you sold a designer item. Twice misleading. If youve ordered a bag from thredUP.com, its already activated and associated with your account. Looking at all the reviews and wondering why there are so many bad ones. My favorite place to sell is on Poshmark because its mostly app-based, so you can post and sell your stuff directly from your phone. If you have a lot of older, out-of-date, or well-worn items, those are best left for donation. Here are 8 tips for writing great reviews. Find out how we combat fake reviews. Mark the tip of the big toe and the outermost part of the heel, and use a ruler or measuring tape to measure the distance between the two points. >thredUP allows you to purchase better brands at lower prices, as you'd expect, because pieces are not new. The reason I stress this so much is because Ive had buyers at consignment shops turn away expensive brand name duds because there was a teeny tiny flaw. Founded in 2009 as a pilot for peer-to-peer online sharing of mens shirts, thredUP is now the worlds largest online marketplace to buy and sell womens and kids secondhand clothes. CONGRATS again! and our Not only do you get the general benefits of online shopping (without kids and after theyre in bed or while theyre at school), but its more time-efficient, saves money, keeps garment waste out of landfills, reduces unethical production of cheap clothing already being supplied in droves, and decreases the harmful environmental impact of raw material creation that many clothes generate. Hannah Rupp is a fashion freelancer, millennial thrifter,and (proud) outfit repeater. Information provided by various external sources. I tried the Thredup chat for assistance and after waiting 15 minutes, they said ironically they JUST opened the bag. Have a great weekend! However, sizes between brands aren't always the same. Seaching such a huge database as ThredUp has is a big deal and their search engine is one of the few that returns ONLY what you've searched for - not a bunch of items that aren't your size, for instance; or a different color. http://thebecomingconference.com, Erin, you look so good!! thredUp calls itself an online consignment store with "thousands of new arrivals" every single day and aims to only sell "like-new" quality and confirmed authentic. Way to go, you! I challenge you to give it a online secondhand shopping a chance. Otherwise, those items are passed on to textile recyclers and are made into pillows, pot holders and other cool upcycled stuff. I would never, ever buy from thredUp again. When I enter a store, I head straight for the back. I never thought of this as a potential problem in buying secondhand clothes online. I love the selection, the service, the packaging and the prices! Live and learn! Begin by recording all the data you have for the project or experiment. We look forward to assisting you. On the first occasion I purchased a couple pairs of shoes, one of which I was SO looking forward to having on my feet! I will not use this company again. I'm done shopping there, and sorry because it was a good cause. We live in a really rural area in the country but seldom do I buy clothes. And learn from my lesson - dont waste your money here, selling or buying. Needless to say, I had to PASS on this. Stephany O'Block. I wish we could have coffee together right now because I believe YOU, too, can confidently create a healthier home for your loved ones--without becoming exhausted or overwhelmed. Too much disappears with no explanation, many bags go into complete reject status. The attached tag said it originally cost $45! Its been over a year now and Ive yet to uncover one in person. You might find that its just what you were looking for. I just cant afford to and all we have here are 1.00 stores and a very small community. I think that helped me so much! I wound up earning a lame credit. Tip for consumers:Don't expect any customer servuce. You can also schedule a pickup for your bag from USPSif you want to save yourself a trip to the post office. Scam artists. The transfer is pretty much instant and only takes a few minutes. Sign up for thredUP and use my discount code for 30% off. Ready to ditch overwhelm & create the healthier home you desire? Several months ago, I wrote about how I didnt like to buy clothing for myself onlineeven though I do purchase many other items on the web. 1. I used to have my own consignment store on eBay and I used to get lots of questions from customers asking me about the color, condition, measurements, and of course, the low ballers requesting a huge discount. I had a customer service chat and ironically the very same day they opened my bag. ThredUPis a great solution for women who want to get rid of their familys gently-used clothing without ever even leaving the house, or paying for shipping. Nothing has been posted to my account! Or the size according to their internal measurements. I cant consign with them, but its understandable that they dont want to make the investment of shipping without seeing the items. $137 80% off estimated retail. Youll see the LUXE-brand payout percentage on the very right column. I had decided to take the hit and take everything back to my card only to find out that since I used my thredup credit (from my previous returns), they didn't return the thredup credit amount to my credit card saying that's a different transaction. You will only get a few pennies credit for what you send in. I sent a package full of clothes and shoes to ThredUP in February. Its horrible. Not amazing finds, but good thrift store finds at reasonable prices. If you pay $10.99, you can expedite your bag to be processed within a week. I suppose the prices were better than StitchFix? Thredup Selling Reviews. This post was really helpful, Ill have to take another look at ThredUp. I was not loving the odd sleeve length or split hem so it is a PASS. Usually wrong. During the pandemic, I assessed my closet and noticed a need for a black denim jacket. >thredUP allows you to purchase better brands at lower prices, as youd expect, because pieces are not new. It's the best choice for your walletand the world. The way it works is to first request a Clean Out Bag from their site. Ill have to check into this. New customers get $10 in store credit when they claim the referrals! Then you ship it off in their bag that is pre-labeled so you dont need to worry about paying for shipping. Also muddling the waters is that I've found that a number of brands tell me I ought to buy clothes much larger than I actually need. First of all, I received a totally different item than what I ordered. so I had the idea of busting out some Rit dye and customizing the color. At just 21 inches in length, as you can see in the screenshot below, I knew this wouldnt work for me despite falling into my size filters. They are stealing from people. Their box had opened which was obvious. Information and translations of thredup in the most comprehensive dictionary definitions resource on the web. I got 80 cents for a whole bag of good condition name brand clothes. Loft Cargo Pants: $16.99. In short, you have to paythredUPto process your clothing and pay you. Over the last couple months, I've purchased several shirts, a pair of pants, a belt, two dresses, and a coat from ThredUp. Major disappointment. An adorable polka dot box showed up on mydoorstep, and inside my finds werehand-folded with cute thredUPtags, wrapped in nice tissue paper, all held together with a cute sticker. Sad day! The measurements from ThredUp are very sketchy, to say the least. UPDATE I finally did receive an email after I contacted the Media site. If this is the case, consider selling them individually on eBay or Poshmark. she told me that since it was a final sale they wouldn't want to sell it to anyone else and it was appropriate to refund me 100% for the item. (I have a long torso so its a struggle. However, because the site's photos are poor quality, even when zooming close, it's not possible to determine that. Many times it was so small I didnt even know it existed until it was inspected. Step 3: Lose Your Shirt. Its a big ol YES from me! We are using cookies to give you the best experience on our website. More posts you may like r/stitchfix Join 2 yr. ago Sizing question 10 6 r/beyondthebump thredUP has done a great job ensuring that only high quality pieces land in their inventory. And while "fun" may be an accurate descriptor, "simple" really isn't but that's not necessarily a bad thing. Im determined to find my perfect one! Horrible. That their buyers should be able to buy perfect product. And some of the items have been some of my very favorites. A trendy Alexander Wang dress has the potential to earn $197. It was a big time suck and after I sold my last item, I closed it. Ive been on a diligent course to minimize my wardrobe significantly over the last year and have encouraged others to do the same if they see fit. This 14-day delay is due to the nature of thredUPs business. Especially when it comes to secondhand garments! Even the very good description states that the item does not have major flaws. I sent a full box, and the ones listed are definitely not the best of the lot. I have sent 3 bags over a 1 month period just to get my closet cleaned out. Only time will tell. Proof That Ethical Denim Isnt Out of Reach, My Single Best Secret For Scoring Secondhand Gems, 15 Easy Steps Toward Zero Waste You Can Take Today, No Broken Hearts Over High-Quality Secondhand Style for Moms. If your items dont sell, you can opt for thredUPsReturn Assurance;if you want your unaccepted items back, you can pay $12.99 to ensure that you get them. So when this one popped up on thredUP, I didnt hesitate to add it to my closet. Ive read a lot of negative reviews about thredUP from the comments section on bloggers who have used thredUP. Of course buyers are satisfied. Normally I try to stick to buying items from my thrifting wishlist but these shorts seemed to have a lot of the qualities that I look for so I took a chance on them. No record of it being in the bag I learned that I can find like-new items for a fraction of the cost of retail prices, but womens consignment shops are a lot harder to come by than childrens. The measurements (35 chest and 23.75 length) don't sound like a Medium to me. Being able to intermingle shopping for my own needs as well as my boys allows me to better utilize store credit, more easily take advantage of free shipping offers, and simply saves me time. Here is a screen grab of their pricing for LUXE-brand items. Items were smaller than appeared from description and photos. Never got hold of a human, emails never answered. Tip for consumers:DON'T SEND YOUR CLOTHING HERE- you will just be out! Youll find a great piece, save some money, and feel great about being a more responsible shopper. 2nd item was described as a Blouse. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Very deceptive practices. I think most people would look at them and scream Those are Hannah Rupp pants!. But I was shocked they would send me a pair of blood stained white pants! No thanks I would rather donate to a local thrift store. In exchange for all their efforts to collect, search and inspect, you will find slightly higher prices than the more traditional brick-and-mortar secondhand shops. $ 28.99 $18.84 35 % off with code WELCOME. Never again! Items that were almost new to unused did not sell & expired which means it becomes their property .If you're traveling abroad, the Thred Up site may not be accessible (a tech issue.I could not access it.Their default is not to return your unsold items to you but for items to expire where your items become their property and notice to re-claim can I love the red boho blouse and the LOFT blouse in . $ 19.99 $12.99 35 % off with code WELCOME. No one from ThredUp responds to my questions. Want to know a little secret about the absolute best way for busy moms to shop? How and when do i get paid for clothes i mailed in? You need to understand that thredUP is a business. Do not shop here. I really hate the environmental impact of making returns by mail but I try to view it as my piece will get a second chance with the right owner and that thredUP is one of the good guys in all of this. With everything on one screen, I removed a few selections from this list and got only what I thought would be really useful and truly meet my needs. Ive been doing this for a while, and I love not having to tag or deliver the items myself! The fee will be deducted from your earnings. Thanks so much, Anjanette! But I received a pair of pants that were incorrectly described on the website, and when I initiated the return and explained that the return was because of the incorrect description, they offered me store credit. According to the website, thredUP will process your kit up to five weeks after its received. ThredUPmakes it so that you can afford brands and designers you might not normally be able to, and even though they arean online consignment shop, many of the items they sell are new with tags! They process order for several days and then once they ship, which you pay 10.99 for, it takes a full week to come. I used to love thred up until they started charging $14.99 + for me to donate my clothes to them. My only purchase so far has been a rescue box. Do not waste your money. ThredUp accepts items with so much inconsistency that it is impossible to predict what they will accept and what they will "reject." So disappointed, and I cant return it. Types of clothes you can sell: Everyday gear. I input a range that includes my typical size, as well as one size down and one size up. They aren't honest and you'll do better selling your clothes yourself or at a consignment store. I dont think its unreasonable to say that a fist-sized oil stain that does not come out in the wash should have been listed as a major flaw. Horrible! I dont know the stores in that area well, but maybe you could do a Google search for kids resale in Oakland if you havent done that already? Overall, not worth the hassle. I LOVE thredUP for buying. It goes against our guidelines to offer incentives for reviews. From there you will see your cashout balance and have the option to transfer it to your PayPal. i received my 'bag' today but won't be sending in any clothing after reading all the problems and complaints others have posted. I received them 2 days ago. They didn't accept brand new leather boots claiming they 'couldn't find a size' and since I didn't prepay to have them returned they were 'donated'. The STANDS4 Network. (Why?! Be sure to check your measurements and the brand sizing charts before ordering. Reviewers satisfied with thredUP most frequently mention great condition, good quality, and polka dot. I love reading everyones SF posts, but just dont think I can spend that much on clothes. We're doing our best to make sure our content is useful, accurate and safe. I dig the ability to seek specific things and they'll send me alerts if something remotely close arrives. That way, if I received a payout estimate of $0.50, for example, it would automatically go into the donate pile. If I had done that, I would not have lost a $2500 purse. I thought I would spend hours upon hours combing through websites. We use dedicated people and clever technology to safeguard our platform. Thank you for bringing this to our attention, we apologize for any oversights on our end. I almost always sell on eBay first. This is a scam backass company. Poshmark is more than just an online platform for selling clothes it's a "social marketplace." Rather than being a place where sellers can list an item, hope it sells and move along, Poshmark is powered by . I would like to try one or the other, but I need to wait until I lose my baby weight. In order to activate it, you need to register on their site with an email address and the details provided on the prepaid shipping label. Your email address will not be published. ThredUp is made for just about any budget. I may be able to dress in my favorite brands again soon. Items sold for a total of $300 and I received $35 of Reformation credit. I ordered 7 items in my first thredUPbox (all pictured in this post)3 shirts, 3 pairs of pants, and one pair of neutral flats. about their customers. The way to look at sites like thredUP is for convenience and making a few bucks and expecting nothing more. ThredUP accepts many brands of women's and children's clothing . Onlookers willnever know it lived a previous life or that its anything other than hot off the press. I'm planning on making my first order soon. I not only got rid of 40 percent of my things and moved into a smaller apartment, I thoroughly enjoyed the process and the outcome. Although I recently lost 20 pounds, I was terrified that the clothing would not fit. I don't even send in that high end of items and I will usually get $16 and up per bag. They say they never received . This button-up was a little different as it was a long, traditional tunic length. And one more thing? I'm sure they will go bankrupt soon enough Hi Wendy, If you have any specific items in mind it is best to contact [email protected] to get an estimate however we have this information posted in the link below: Many of the reviews are from disappointed customers who mailed in a giant bag of their most awesome clothes, only to make a couple of bucks. It was listed as in "good condition" and aside from possible shrinkage, I'd say it's at the high end of that, close to excellent. If you love the service, start sharing with your friends! (I knowIm the rare woman who does not typically enjoy clothes shopping!). Of the other two excellent items that are described as no obvious signs of being worn or washed, one had what looked like a spaghetti sauce stain the size of a quarter, and the other had six different oil stains in two different locations. They only want more and more money. The fabric on two of the pairs of pants are awful. I'm a wife, mom to 4, author, & homeschooling homemaker. YAY! Your email address will not be published. Tip for consumers:Dont. Measuring myself and checking the brand sites for what measurements match what sizes is what made this work for me. The product descriptions are poor, borderline deceptive. "Mistake for new" is more like a "fair" condition. Affordable, beautiful items. This is the level of detail that distinguishes a really solid customer oriented company with just a run of the mill. Run. All rights reserved. Lets chat in the comments! Although I liked the flow and pattern of the shirt, I passed because the measurements indicated it wouldnt be the perfect fit for me. Overall, I was pretty happy with my experience using thredUP. Im pretty slow with projects because of my chronic fatigue so I will probably enjoy it as-is for a couple of years before I actually get my dream coat. However, only 4 items are listed. Why am i hearing so many negative complaints about selling? So I tried to take the other white cardigan out of my thredUP bundle but they dont let you remove things once you called dibs. I added this one to a thredUP bundle one evening and the next day found a stellar white cardigan at a Goodwill. Talk about the paradox of choice. These clothes were all fairly new the last bag contained an authentic Prada backpack purse. They have offered a phenomenal deal for my readers! According to thredup's sizing chart, (my chest measurement) I ought to be a large. If you want your clothes processed faster, you need to pay a $10.99 fee. You can send in women's, men's, and kids' items. Set your size: Thredup allows you to save your preferred sizes, making it much simpler to peruse merchandise. The nature of this timing is that we have to spend a lot of money upfront (item costs + labor) in order to make the wide selection of products we have available.. I can't add proof of purchase here because they never email acknowledging an order. Updated: November 5, 2020 Erin 9 Comments This post may contain affiliate links. I wondered why thrift shops seemed to have less product and I hope its not due to this place!! Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Its always good to hear when people have a positive experience. I cannot recommend this company. So much for green. You can choose to have your items returned to you for $10.99 or have thredUP recycle them. Ann Taylor Heels. If its worn out and old, it should go in the donate pile. Size 8 1/2. I sent items. When I tried a return, they offered pennies on the dollar. People need to fully understand that they are not getting paid when they "sell" to ThredUp. Use their upfront calculator to see what items they take. $_$ I thought they donated to charity, but now they have really shown their true colors. For example, a Lululemon dress would earn you roughly $9 to $12. It was a process that took about a month. Thats a bold faced lie. Everything was in good condition and matched pictured items. Wonderful experience. The fit and style (which you really can't decipher from their bizarre white background & photographed on ill-fitting-mannequin-body-parts photos) are awful. Thats a big difference. I will be looking into this and im pinning this so I dont lose it! $4 restocking fee per item, plus return shipping, for items purchased sight unseen from a website. I love the eco aspect of it as well, it really makes me feel that I am contributing to saving the planet and enjoying it. When I received it, it was covered in stains and had a rip. Some clothing may be purchased, and depending on how much you sell (or dont), you have the option of having thredUP donate the items they dont buy. I can't even donate these items.. there were items in the box that were not mine too. However, to get my original payment refunded, they will charge $12 for me to ship back the item that they misrepresented. After mostly fails, I will tell you that this pink moto jacket is a YES! Not only did ordering clothing through thredUPprove me wrong on all of these points, but it exceeded my wildest expectations in so many areas. Wanted to love this. The best pieces of clothing I sent were gone. Do not use. I returned the item and stated that I should not be responsible for the shipping fee since it was their mistake. I could have sold them myself or donated where I wished. This gray cardigan checked all the boxes for me. Then charging $10 to return clothing they don't like, so I end up making ZERO dollars. How come the ones I get (not an instagram influencer) were absolute garbage. , Im looking for a resale shop for clothing for both adult and kids clothes. I may be tall-ish (5'7) so I can "pull off" midi skirts but I just don't feel like they express my style at all. Also, their "purchase" practice is an awful scam. It is impossible to reach these people by phone
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