References in this Agreement to special, indirect, consequential, punitive or incidental damages shall mean any losses which (i) were not reasonably foreseeable by both parties; (ii) were known to you but not to us; and/or (iii) were reasonably foreseeable by both parties but could have been prevented by you such as, for example (but without limitation), losses caused by viruses, malware or other malicious programs, or loss of or damage to your data. ethernet cables and the nodes should automatically switch to a wired connection. In all other circumstances, this Agreement will be governed by California law, without reference to its or any other jurisdictions conflict of laws principles. The Device List, Speed Check, Parental Controls, Device Prioritization, Port Forwarding, and Wi-FiMAC Filtersfeatures are. Step 2: Tap on the menu icon and then tap Set up a New Product. Power switch-----Press | (on) to power on the node. To learn how to recover your admin password,click, You can restart your Velop network through the Linksys app. Are you sure you want to remove the following product from the cart? Wiring nodes together can increase the range and speed of your Velop system and reduce the risk of wireless interference. Your Product and the associated user documentation qualify as commercial items as defined at 48 C.F.R. Related Articles: Wireless client stays connected to a farther Velop node while roaming Linksys Velop Intelligent Mesh WiFi System, Dual-Band Frequently Asked Questions The Linksys Velop Intelligent Mesh WiFi System is a dual-band system that is easy to set up, designed to fit anywhere and work with an existing Velop Tri-Band. Any replacement media will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer. Any such invalid provision shall not invalidate the remaining provisions, which shall remain in full force and effect. HOWEVER, FOR A DISPUTE OF $2,500 OR LESS, YOU MAY CHOOSE WHETHER THE ARBITRATION IN ANY OF THE SIX REGIONAL VENUES PROCEEDS IN PERSON, BY TELEPHONE, OR BASED ONLY ON SUBMISSIONS. For nodes with multiple ports, c onnect an ethernet cable to the internet port of the child node and connect the other end of the cable to a LAN port on the parent node. Can I connect wired devices to my Velop network? An Other Provider may, however, refund the purchase price (if any) relating specifically to a Belkin App, if the App fails to conform to our Product Warranty. Both features are enabled by default as recommended and should only be turned OFF as the last resort once you have exhausted all other WiFi troubleshooting techniques. You acknowledge that the Product and/or any software contained in or associated with it may be subject to U.S. and local export control laws and regulations. THIS EXCLUSION APPLIES EVEN IF BELKIN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF ANY WARRANTY OR REMEDY PROVIDED UNDER THE ABOVE WARRANTY FAILS OF ITS ESSENTIAL PURPOSE; AND. If your Velop is connected to an upstream modem + router Wi-Fi and you find that you are in a double Network Address Translation (NAT) scenario, it is, If your upstream connection is a non-wireless double NAT device, its recommended to use the Bridge Mode option on your Velop system especially if you have other devices connected to your upstream connection and need to be part of the Velop system. Does the Velop Dual-Band come with a power adapter? Scope of License: The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the App Store Terms of Service, except that such App may be accessed, acquired and used by other accounts associated with you via family sharing or volume purchasing. Yes, Velop works with any DOCSIS 3.0 modem. However, if you are a consumer and you live in a country where we market or promote the Product, local consumer law may require that certain consumer protection laws of your country of residence apply to some sections of these Product Terms. After doing this the child nodes are connecting to each other and now i have a strong connection with even the furthest away child node. Product Claims. Stay tuned for exclusive offers, exciting new products and more. Step 4: Tap on To extend my Wi-Fi with a new child node. From time to time, Belkin may use the Software to provide you with information that is unique to you and your energy usage and suggests an opportunity to save money on energy bills if you adopt suggestions or features of the Product or Software. Yes. ALSO, BY USING, COPYING OR INSTALLING THE SOFTWARE, YOU ARE AGREEING TO ALL THE TERMS OF THIS AGREEMENT. You agree to strictly comply with all export control laws and regulations and agree not to export, re-export, divert, transfer or disclose any portion of the Software or any related technical information or materials, directly or indirectly, in violation of any applicable export law or regulation. This Limited Warranty does not apply in Australia. How do I check the IP address range of my Velop network? TERM . Consumers in Australia have statutory rights in relation to the Software and media on which the Software is provided under the Australian Consumer Law. If a node loses its connection to another node, the remaining nodes will self-heal and re-establish internet connection through other nodes in the network. You agree that upon such termination, you will immediately destroy all programs and documentation that relate to the Software, including all copies made or obtained by you, and otherwise cease use of the Software. After you choose the Bridge Mode option on the parentnode, all your nodes will be in Bridge Mode. Chat with a customer support agent directly from your desktop or phone. EXCLUDES ALL LIABILITY FOR THE LOSS OF, OR DAMAGE TO, DATA CAUSED BY USE OF THE SOFTWARE; EXCLUDES ANY LIABILITY IT MAY HAVE TO YOU FOR: LOSS OF THE ABILITY TO USE ANY THIRD-PARTY PRODUCTS, SOFTWARE OR SERVICES, AND, ANY INDIRECT, CONSEQUENTIAL, SPECIAL, EXEMPLARY, INCIDENTAL OR PUNITIVE LOSS OR DAMAGES (INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF USE, DATA, BUSINESS INTERRUPTION OR COST OF PROCURING SUBSTITUTE SERVICES), WHICH ARISES UNDER ANY LAW (INCLUDING THE LAW OF NEGLIGENCE) AND WHICH RELATES TO YOUR USE OF, OR INABILITY TO USE, THE SOFTWARE OR ANY RELATED SERVICES. Open Source Software means any software or software component or technology that is subject to an open source license. Rather, the terms and conditions in the applicable Open Source Software license shall apply to the Open Source Software. We're here for you. You hereby waive and release any legal claim you might have against Belkin with respect to these sites or third-party products or services, and your use of these sites, third-party products or services. If your claim is for US$10,000 or less, we agree that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing at a reasonably convenient location for both parties as established by the AAA or the arbitrator pursuant to the AAA Rules. Keep in mind that t, odes need to be plugged into a power source. For instructions, click, You can also change your Wi-Fi settings through the Velop's web interface. Again, this happens on two different nodes. 2. The first node is connected to the ISP provided router, and what's supposed to be the second node is across the room connected wirelessly to the first. All provisions of this Agreement except for the (i) the warranty provided under the Product Warranty (ii) the license granted under the EULA, and (iii) any consents for you to use the Product and/or any intellectual property rights granted to you under any of the Product Terms, will survive termination of the Product Terms. However, in some jurisdictions and circumstances it is possible for a manufacturer to change or exclude warranties, conditions or guarantees implied or imposed by law, and to otherwise limit its liability to consumers. Nothing in this Agreement limits your rights under, or grants you rights that supersede, any Open Source Software license. 3. d) except to the extent that any higher limit applies under the Product Warranty in the case of Connected Equipment, limit our monetary liability to you to the price that you paid for the Product. To learn how, click. If you are using an iOS device, click here for instructions. 13. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. To learn how to set up your Velop with Point-to-Point Protocol over Ethernet (PPPoE) connection, click. QUICK TIP: If you want to add a node to your existing Velop system, click here for instructions for Android and here for iOS. Further, the arbitrator may not consolidate another persons claims with your claims and may not otherwise preside over any form of a representative or class proceeding. You have the right to opt-out of this mandatory arbitration provision. EU RESIDENTS . The parties have the right to be represented by attorneys or other representatives at their own expense in connection with the arbitration. Notwithstanding the foregoing, you or Belkin may file a lawsuit in court rather than resolving the Dispute by arbitration if (a) the Dispute qualifies for small claims court (there are monetary limitations for small claims court), or (b) you opt out of these arbitration procedures within 30 days from the date that you accept this Agreement(the Opt-Out Deadline). Configuring your devices security settings ensures that your network is safe from unauthorized access, malicious intents, and any cyber attackers. No provision of this Agreement may be waived, modified or superseded except by a written instrument signed and accepted by Belkin and you. Belkin and you acknowledge that Belkin, and not Apple, is responsible for addressing any claims relating to the App and your possession and/or use of the App, including but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. If you reside outside of the United States, the following Section applies to you: These Product Terms will be governed by the substantive internal laws of the State of California law, without reference to conflict of laws principles. If the failure does not amount to a major failure, you are entitled to have problems with the Service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract. 1-5 of 5 Answers. If you have a question about your Product or Software or experience a problem with it, please go to the following websites for information on how to contact Belkin in your area: Belkin, Linksys, Wemo and many product names and logos are trademarks of the Belkin group of companies. 12. You will need to set up your Velop by following the standard setup procedure. SOME COUNTRIES, STATES AND/OR PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CONDITIONS, WARRANTIES OR GUARANTEES, AND/OR DO NOT ALLOW PRODUCTS OR SERVICES TO BE SOLD WITH NO WARRANTIES OR GUARANTEES. Provide your account email address to receive an email to reset your password. IN THOSE JURISDICTIONS WHERE IT CAN LAWFULLY DO SO, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BELKIN, ITS RESELLERS AND ITS SUPPLIERS HEREBY DISCLAIM AND EXCLUDE ALL OTHER WARRANTIES, EXPRESS, STATUTORY OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, ACCEPTABLE OR SATISFACTORY QUALITY, NON-INFRINGEMENT, TITLE, FITNESS FOR A PARTICULAR PURPOSE, LOSS OF OR DAMAGE TO DATA, LACK OF VIRUSES OR FREE FROM VIRUS OR MALWARE ATTACK, SECURITY, PERFORMANCE, LACK OF NEGLIGENCE, WORKMANLIKE EFFORT, QUIET ENJOYMENT, THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS, OR THAT YOUR USE OF OR THE PERFORMANCE OF THE SOFTWARE AND RELATED INFORMATION, PROGRAMS AND DOCUMENTATION WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SOFTWARE WILL BE CORRECTED, OR THAT YOUR USE OF THE SOFTWARE AND RELATED INFORMATION, PROGRAMS AND DOCUMENTATION WILL GENERATE ACCURATE, RELIABLE, TIMELY RESULTS, INFORMATION, MATERIAL OR DATA. Enter the parent node's IP address in the Address bar then hit [ENTER]. These features are provided solely as a convenience to you. This Agreement does not provide for usage rules for the App that conflicts with the App Store Terms of Service as of the date you entered into this Agreement, and you acknowledge that you have had the opportunity to review the App Store Terms of Service. What is the Linksys Velop Intelligent Mesh WiFi System? For complete instructions, click, if you are using an Android device. At all times your information will be treated in accordance with the Belkin Privacy Policy, which is incorporated by reference into this Agreement and can be viewed here. The warranties and remedies set out in this Agreement are exclusive, and, to the extent permitted by law, in lieu of all others oral or written, express or implied. The WiFi Settings widget on the LinksysSmartWiFi.com page now has a new Advanced tab where you can configure Client Steering and Node Steering. Linksys Holdings, Inc. 2023 | All Rights Reserved | Security, Legal, Privacy, & Accessibility. For more information about your devices warranty, click. To connect to the Wi-Fi using the Wi-Fi Protected Setup(WPS)PIN, follow the steps below: What is the maximum number of Wi-Fi devices supported per Velop network? exclude all other express, statutory or implied conditions, representations and warranties, including but not limited to any implied warranties of non-infringement, merchantability, acceptability, satisfactory quality, title, fitness for a particular purpose, loss of or damage to data, lack of viruses or free from virus or malware attack, security, performance, workmanlike effort, that the functions contained in the Product will meet your requirements, or that your use of the Product will generate accurate, reliable, timely results, information, material or data; exclude all liability for the loss of, or damage to, data caused by use of your Product, or its repair; exclude any liability we might otherwise have to you for: b) loss of the ability to use any third party products, software or services, and, c) any indirect, consequential, special, incidental or punitive loss or damages, which arises under any law and relates to your use, or inability to use your Product or any related services; and. Make sure that the child node is connected to a power source and its light is solid purple. Identify the best location through the Velop's. Belkin warrants that any media (such as a CD or USB stick) on which the Software may be provided will be free from defects in materials and workmanship under normal use for 90 days from the date of its original purchase (the Warranty Period). NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY BELKIN OR A DEALER, AGENT OR AFFILIATE SHALL CREATE A WARRANTY. Velop features a simple app-based setup through the Linksys App, and will have your. 1. You can find the user documentation for the Software on the Support page of the applicable Belkin website. No way to do this other than to wire it to a node. Maintenance and Support. 18. For instructions on how to set up the first node of your Velop system with an iOS device, click. Once the conversion is complete, all other child nodes can remain wireless or you can also connect them via an ethernet cable to your existing network. So far, so good. Third Party Beneficiary. IF YOU DO NOT ACCEPT THE TERMS OF THIS AGREEMENT AND YOU PURCHASED A PRODUCT CONTAINING THE SOFTWARE FROM AN AUTHORIZED RETAILER, RESELLER OR APP STORE (AS DEFINED BELOW), YOU MAY BE ELIGIBLE TO RETURN THE PRODUCT FOR A REFUND, SUBJECT TO THE TERMS AND CONDITIONS OF THE APPLICABLE RETURN POLICY. The arbitrator is bound by these Product Terms to the extent they modify the AAA Rules. OPEN SOURCE SOFTWARE . Every WiFi device can associate with the SSID. Our privacy practices are described in the Privacy Policy, as well as in separate notices given when an app, product or service is purchased or downloaded. Examples of open source licenses include: (a) GNU's General Public License (GPL) or Lesser/Library GPL (LGPL); (b) the OpenSSL License; (c) the Mozilla Public License; (d) the Berkeley Software Distribution (BSD) License; and (e) the Apache License. There are currently 3 nodes in my house, 2 downstairs, 1 upstairs. Downstairs plug an Ethernet cable into port on wall and the other end into 2nd velop node. Therefore, you must treat the Software like any other material protected by laws and treaties relating to international property rights and in accordance with this Agreement. ONLY IN THOSE JURISDICTIONS WHERE IT CAN LAWFULLY DO SO, AND TO THE FULL EXTENT THAT IT IS ALLOWED BY LOCAL CONSUMER LAWS IN YOUR COUNTRY (INCLUDING THE LAWS REFERRED TO IN SECTION 11 ABOVE IF YOU ARE A CUSTOMER IN AUSTRALIA OR NEW ZEALAND), BELKIN: THIS LIMITATION IS CUMULATIVE AND WILL NOT BE INCREASED BY THE EXISTENCE OF MORE THAN ONE INCIDENT OR CLAIM. The AAA rules specifically provide that all consumers who agree to mandatory arbitration retain the right to seek relief in a small claims court for disputes or claims within the scope of its jurisdiction, and you have this right under this Agreement. It will blink blue while starting up. IF THE ARBITRATION AWARD IS EQUAL TO OR GREATER THAN THE AMOUNT YOU DEMANDED IN YOUR ARBITRATION CLAIM, BELKIN WILL PAY FOR YOUR REASONABLE AND ACTUAL ATTORNEYS FEES YOU HAVE INCURRED TO ARBITRATE THE DISPUTE, PLUS A MINIMUM RECOVERY OF $2,500. Adding an EasyMesh child node using the WPS button. The arbitration will be governed by the American Arbitration Associations (AAA) Consumer Arbitration Rules (the AAA Rules), as modified by these Product Terms, and will be administered by the AAA. Belkin International, Inc., including all affiliates and subsidiaries (Belkin, us or we) thanks you for choosing one of our Belkin, Linksys or Wemo products (the Product). To know more, click here. The language of this Agreement shall not be construed strictly for or against either party, regardless of who drafted such language or was principally responsible for drafting it. This means that the FAA governs, among other things, the interpretation and enforcement of this provision requiring mandatory arbitration, including the class action waiver discussed below. This Limited Warranty is void if failure of the media has resulted from accident, abuse, or misapplication. Each node provides Wi-Fi coverage of up to 1,500 sq. To solve this, unplug your old router's power supply. 1. If this Agreement relates to an App downloaded from Apples App Store, the terms in the attached Apple Rider will also apply to you. You will need to make your own independent judgment regarding your interaction with any Linked Sites. A yellow light on the secondary node could be due to poor connection to the primary node. I've got the three node Velop mesh package, and it's been flaky ever since it was installed, but the flakiness has gotten loads worse in the past month or so. For instructions, click here. How many Guest Wi-Fi names does the Velop Dual-Band broadcast? Are you sure you want to remove the following coupon from the cart? What are the parts of the node? The Velop Dual-Band replaces your router's function in the network, providingfull-strength Wi-Fi across your home up to 1,500 sq. If you have downloaded the Software from an App Store, you are also subject to any terms of use of that App Store. How do I know if I am logged in via the server or local account? If I have more than one node, do I need to change them all to Bridge Mode as well? WAIVER OF CLASSWIDE CLAIMS; SMALL CLAIMS COURT . Both Belkin and you acknowledge that (i) this Agreement is concluded between Belkin and you only, and not with Apple, Inc. (Apple); (ii) as between Belkin and Apple, Belkin, not Apple, is solely responsible for the licensed application (App) and the content thereof. If your old router is removed from the network, but is still powered ON, its Wi-Fi will still be broadcasting. If your home is already wired with an ethernet connection, you can use this type of connection to increase the range of the node and reduce the risk of WiFi interference. Linksys Holdings, Inc. 2023 | All Rights Reserved | Security, Legal, Privacy, & Accessibility. We cannot guarantee that it is correct or up to date. YOU FURTHER ACKNOWLEDGE THAT THE SOFTWARE AND ANY RELATED PROGRAMS AND DOCUMENTATION ARE NOT CERTIFIED FOR EMERGENCY RESPONSE OR INTENDED OR SUITABLE FOR USE IN SITUATIONS OR ENVIRONMENTS WHERE FAILURE, DELAY OR ERRORS OR INACCURACIES IN THE DATA OR INFORMATION PROVIDED BY THE SOFTWARE COULD LEAD TO DEATH, PERSONAL INJURY OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE, INCLUDING WITHOUT LIMITATION IN CONNECTION WITH THE OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL, LIFE SUPPORT OR WEAPONS SYSTEMS. Linked Sites are not under Belkins control, and Belkin is not responsible or liable for and does not endorse the content or practices of such Linked Sites, including any information or materials contained on such Linked Sites. Do NOT release the button until the light goes out and then turns bright red. LICENSE GRANT . If the Software is software or firmware embedded in a Product, you must stop using the Product. How do I add another node to my Velop system? The Bridge Mode option allows you to use your Velop Dual-Band to extend your existing network. 11. LIMITS ITS MONETARY LIABILITY TO YOU, UNDER ANY LAW, TO FIFTY DOLLARS ($50.00). Power port-----Connect the included AC power adapter to this po rt. If you make an eligible software media claim under this warranty during the Warranty Period (the Limited Warranty), Belkin will honor this warranty by replacing the Software media. If your use of the Software is subject to an App Stores terms of use, then in the event of any conflict or ambiguity between the terms of this Agreement and such App Stores terms of use, the App Stores terms of use will govern, but only to the extent necessary to resolve such conflict or ambiguity, and the terms of this Agreement will otherwise remain in full force and effect. All provisions of this Agreement except for Section 1 and the limited warranty in Section 12 (the first paragraph) will survive termination. Wait while the router is being added to your Velop system. This Agreement is not intended to and does not: (i) change or exclude any statutory consumer rights that cannot be lawfully changed or excluded; or (ii) limit or exclude any right you have against the person who sold the Product to you if that person has breached any sales contract with you. Velop gives you flawless Wi-Fi everywhere. Software means any and all firmware programs and associated files provided with respect to the Product; any and all software programs, applications or apps and associated files provided with respect to the Product; all modified versions of and upgrades or improvements to such programs (such as those provided via web-based updates), all subsequent versions of such programs, and all copies of such programs and files. Any license granted to you by us in relation to a Belkin App or Product is for your use alone, except as may be permitted under any family sharing or volume purchasing provisions of the Other Providers terms. In the event of any legal proceeding between the parties arising out of or related to this Agreement, the prevailing party shall be entitled to recover, in addition to any other relief awarded or granted, its costs and expenses (including reasonable attorneys and expert witness fees) incurred in any such proceeding. All rights reserved. If we initiate arbitration, we will send a written Notice to the email address or any other address we have for you. What is the warranty period of the Velop Dual-Band? 7. State arbitration laws do not govern this provision in any respect. Using the app, started the process of adding a new device to extend the wireless. The firmware version can be found in your Velop's Administration page. 2019 Belkin International, Inc. and/or its affiliates. The light on your Velop Node will turn purple. 12.212. Your Velop should also be running the latest firmware version. 9. Select Next once it's changed. THIRD PARTY PRODUCTS AND SERVICES . If Belkin is the subject of a claim, becomes involved in a legal proceeding, or suffers any economic loss or damage as a result of your violation of this Agreement, to the extent permitted by law, you will be responsible for compensating Belkin for the full amount of its loss, as well as any reasonable amounts Belkin incurs in lawyers' fees, expenses and court costs, except to the extent that Belkin contributed to the loss or damage. We welcome feedback and suggestions regarding your Product and we may look for ways to implement feedback when practicable. ft. What are the product requirements of the Velop Dual-Band? The Linksys iOS app shows none of the WiFi associations are with the child node. No single or partial exercise of any right or remedy will preclude or restrict the further exercise of that or any other right or remedy. Notwithstanding anything to the contrary in this Agreement, by using the Software, you acknowledge and agree that it is solely your responsibility to understand the terms of this Agreement, as well as the terms of use of any App Store that may be relevant to the Software or the Product. Interesting_Arm_796 1 yr. ago. The parent node is one of the downstairs ones. Yes, the parentnode (connected to your modem with an internet connection) has a NAT Firewall with Stateful Packet Inspection(SPI) feature. If the Software has been installed on a personal computer or mobile device, you must uninstall the Software immediately. Upon termination, you must stop using the Product, and if you downloaded an App, you must uninstall it. NoteFor best performance, use a CAT5e or higher rated cable on the Ethernet port. Step 4: Tap on Connection Type and select Bridge Mode. Plug one end of an Ethernet cable into modem first, then plug the other end into velop. While ethernet backhaul is supported, the Linksys app does NOT support setting up over this medium yet. Velop is an Intelligent Mesh WiFi System that is made up of modular nodes, which work seamlessly together to fit the needs of any home and deliver flawless Wi-Fi wherever you want it. If you opt-out, you will retain your right to file a lawsuit. In very limited cases, updates may still be automatically applied, regardless of the auto-update setting. Decisions of the arbitrator are enforceable like orders of a court and are subject to very limited review by courts. 2. The family of nodes comes in various sizes that work perfectly together . We'll follow up as soon as we can. Some Belkin Products and Software may monitor energy consumption in the home. 11. However, the Belkin Privacy Policy referenced herein is subject to change in the manner described in that document. Any opt-out request received after the Opt-Out Deadline will not be valid and you must pursue your Dispute in arbitration or, if the dispute qualifies, in small claims court.
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