Its so ridiculous. hb```l^@(a4(,s3mY 0000005177 00000 n @ComcastMichael can you please reach out to me as well. We can help with both the service issues and the exposed cable. Building these partnerships helps us address our companys evolving needs, while also passing along the benefits of our success to others. Since Comcast is the last "user" of the utility pole, and the service has been abandoned, how and where does one contact someone at Comcast to remove the utility pole? Please create your own post and we will be happy to help. I've contacted Comcast 3 weeks ago to get this started with ZERO help. Thank you! Select "Xfinity Support" from that list, An "Xfinity Support" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. He has quit taking my calls. I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. Now I expect to get a bunch of calls from a bunch of panicked engineers who will have no idea about this project, and I'll have to explain I just need a cost estimate for a proposed relocation. Online Tools for Customers We encourage you to visit the "Call Before You Dig" website at www.call811.com for tools and information to help your excavation needs. <]/Prev 295588/XRefStm 1442>> Their BuildZoom score of 91 ranks in the top 37% of 167,179 Michigan licensed contractors. 0000002692 00000 n Here are detailed steps to direct message us: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support"in the to line and select "Xfinity Support"from the drop-down list, Type your message in the text area near the bottom of the window. I would like to see what we can do for you. We can help with both the service issues and the exposed cable. How do you not have internal numbers to contact another internal department? Each year, Comcast NBCUniversal participates in dozens of outreach events and capacity building activities to grow our Supplier Diversity pipeline. Let me know. @ComcastJodie I do not have a chat option. At your Richmond, VA, 918 North Boulevard, Comcast Service Center, you can subscribe to Xfinity Services including Digital Cable TV, High Speed Internet, Home Phone and Home Security. Xfinity 10G Network to more than 17,500 additional homes and businesses across 450 miles in St. Mary's County, Maryland, delivering its full suite of Xfinity and Comcast Business services. Vast and varied growth opportunities with the tools and support you need. Hey @user_42efc9! Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. 0000004603 00000 n This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. Store Locator Status Center COMCAST CONTACT: Anthony Vataloro 617-279-7037 [email protected] %%EOF Thanks to whoever suggested Telling them you're taking down their service lines. I am sorry you are having issues getting your lines taken care of and I would love to assist you. I'm having the same issue, trying to get Comcast to come out to my home which is new construction. I told them get me connected then we'll wory about pricing at this point. Instead of having overhead cables across our backyard, we are burying all of the lines. That tech put in an order for Comcast Construction to come out and drop the new cable, which was supposed to happen yesterday (August 28) between 8 am and 8 pm. Air Systems Service & Construction Sacramento (888)4042772 [email protected] www.airsystems1.com David Treadaway . My service was installed in January 2021 which was 4 months ago. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Ethernet Dedicated Internet. Restrictions apply. I am in need of a contact for the new construction survey division. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Were enhancing the network in your area to bring you the best experience possible. Please allow us the opportunity to help and we will see what we can do. Click the "New message" (pencil and paper) icon, The "To:" line prompts you to "Type the name of a person". We will need to gather some personal information. One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. Whether your projects include multi-dwelling units, single-family homes, student housing, or more, Xfinity Communities helps your business develop the perfect network solution. We had our electrician install conduits between the poles. Below, youll find options for residential and commercial spaces. Each time the tech arrives to find no work has been done. You can visit the, If you have questions, were here for you 24/7 at. In addition to custom greetings, on-hold music, call transfers, call forwarding and text messaging, it offers voicemail-to-email transcriptions and MP3 recordings. Worst part is Comcast is the only thing available where we are. For more information, please see our Hicatlusainc. If no plant is in place you will have to wait until it is built. Update: 1-26-21 so had another appointment today after customer service said I'd get tap installed and in home install today. Reddit and its partners use cookies and similar technologies to provide you with a better experience. - Construct estimates for all Multi . @user_285696 Hey there! Worst part is Comcast is the only thing available where we are. . To Whom It May Concern, Our new office location is We need to have our own D-Marc in our building since our neighbor is not willing to share the D-Marc with us. Wow! Supervisor put in a ticket. It "didn't understand" so it said to hit zero to talk to a rep. Did just that. Read Now, Vice President, Procurement, Comcast NBCUniversal. Comcast has been forced to shell out $700,000 in refunds and cancel the debt of more than 20,000 Massachusetts customers after a state attorney general investigation found the company routinely jacks up consumer bills via a bevy of misleading fees. Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. I've gone in store, emailed, and called to try to get someone to set up internet with zero help. We can send a text the day before network improvements begin in your area and again when your service is restored. We handle installation and activation, plus provide on-going support. Privacy Policy. Pittsburgh, PA 15235. @ComcastMichael can you please reach out to me as well. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. A community that reflects your values and inspires others to make a positive impact. However I haven't received the cal To do so, click on the chat icon located at the top right of this forums page. I don't know what else to do. Please create your own post and we will be happy to help. Thank you so much for reaching out to us here on our Community Forums platform. @user_285696 Hey there! We can help with both the service issues and the exposed cable. 0000009955 00000 n I called Comcast Business and was told the ticket was still open and I should expect someone yet that evening. I've been told on a couple of occasions that they were "escalating" my ticket and still nothing. Hello! =afd(q :g_Sf`o8Oi~iY:. Hi, gangelo88. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. Could someone reach out to me as well? These partnerships have proven to be key to the success of our Supplier Diversity program. Yeah sounds like similar situation. CAN SOMEONE JUST HELP INSTEAD OF FORWARDING ME TO SOMEONE ELSE?! 0000007636 00000 n We are continuously expanding opportunities for new businesses to partner with us, and this is an important part of having our commitment to Diversity & Inclusion (D&I) extend beyond our business to benefit others. . We had our electrician install conduits between the poles. We'll be there to help. You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. My husband runs a small business and we're really losing out. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I have been trying to get service for over a month now. PHILADELPHIA, April 27, 2023--(BUSINESS WIRE)--Comcast Corporation (NASDAQ: CMCSA) today reported results for the quarter ended March 31, 2023. I've also been told that a ticket should not be closed without 1) a walk-out team inspecting the site and 2) Comcast providing a cost sharing price for installation. Got frustrated with the robot on the other end and started mashing zero. . Download construction standards to get started. 0000004087 00000 n I have had this identical scenario happen 4 times now. All I want is internet and home phone - there's a box in front of my house. We know this can be frustrating, and ask you provide us with your, If your residence in the same area as your business location, your Xfinity services may also be affected. Each time the tech arrives to find no work has been done. At 7.45 pm I hadn't heard anything from Comcast. Here's how you can prepare: Internet All devices on your network will be offline - Xfinity WiFi hotspots may also be unavailable. It's available on all devices and facilitates auto-texting to clients, supporting sustained customer . Sounds just like what I'm dealing with. I have had this identical scenario happen 4 times now. In most cases, these lines are installed when your home's being built. Our highly experienced team will help you select the best services for your property. Is there a number to call? I do not know what to do. Were updating our network to support more powerful, even faster speeds so your business can do more, connect more, and get more done. 0000003156 00000 n Get Support Find an Xfinity Location Check the status and hours of locations near you. I've gone in store, emailed, and called to try to get someone to set up the internet with zero help. I hope you are having an amazing day! We can't cut our grass without moving the cable. 0 If available, they will appear as. 0000203180 00000 n 0000001745 00000 n Can you please send me a private message with the address and you phone and email so I can reach out to the sales team to see if I can get the correct contact? Coordination of scheduling between Subcontractors, Operations Manager, Energy Adviser, Scheduling team, and Customer. WiFi Pro. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. We can help with both the service issues and the exposed cable. Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. My cable has to be run in the air. PECO did their job but it has been impossible to get xfinity to come out. Your business will experience a service interruption while network construction occurs in your area. When you start a thread we ask you post as much detail as possible along with the troubleshooting steps you have tried. @user_1eb5a5 Hmm. 0000004257 00000 n It's an absolute joke how terrible Comast service is. I just did, now can someone finally help me? Not available in all areas. I cannot tell you how many times we have called customer service to no avail. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Today's top 301 Comcast Construction jobs in United States. Got an expedited ticket. 0000003912 00000 n Comcast: someone below provded me with this number.. 1-800-XFINITY Edit: ok this is the only number to get through it appears. 0000006653 00000 n Xfinity Planned Outages - Next Generation Network Construction Network construction in progress We're working hard to build the Next Generation Network We're getting you ready for what's next with even faster, more powerful, and more reliable Internet so you can do more, connect more, and enjoy more of what you love. I have a mans number in construction that said he would take care of it. Sounds just like what I'm dealing with. Contact Us | Comcast Business NEW CUSTOMERS EXISTING CUSTOMERS Let us help you find what you're looking for Ethernet Questions & ordering: (866) 429-0152 Customer support & care: (800) 741-4141 Business VoiceEdge Questions & ordering: (866) 429-2321 Customer support & care: (800) 741-4141 PRI Trunks Questions & ordering: (866) 524-7482 One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. Carroll County Department of Public Works Road and Utilities Construction Project Schedule for the Week of January 10, 2022; . You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. - Oversee Coax and Fiber build to Residential and Commerical buildings. Greater Nashville Area, TN. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation.
549th Military Police Company, Articles C