That we will recommend it to all my friends. We also had a warrantied shower head in the first redo replaced and James D did a wonderful job. However, the company doesnt replace or repair glass panes in existing windows; its technicians only install new windows. Need to file a complaint? Click the circles below for more information about each step in our process. in our bathroom. It was a bit expensive but we figured that the Quality of the product was worth the cost. Winter Haven, FL, 1 year ago West Shoe Home LLC offers sales and installation of windows and doors, and bathroom remodeling and upgrades. UNHAPPY He explained each step thoroughly as well as working neatly and efficiently. Project was mis-sold and upon reviewing work order / contract, sales manger notified DC while still in the home that a mistake has been made. See our How We Rank page for more details. Other restrictions may apply. West Shore Home's wall surrounds are all one piece so you don't have to clean out grout lines between tiles. Overall, customers were pleased with their finished projects from West Shore Home. Contrary to its name, West Shore Home currently provides service primarily on the east coast. West Shore Home 4.9 796 Verified Reviews Get a Quote Book Now HomeAdvisor Screened & Approved Learn about our screening process 98% Recommended 17 Years In Business Achievements Company Details Contact See Phone Number 1868 Old Concord Rd SE Marietta, GA 30060 https://www.westshorehome.com/locations/atlanta-ga/ Get a Quote Hours Basically this makes the finished product look cheap and definitely not worth the price we paid for the remodel. We were looking to get our bathroom remodeled and came across West Shore Homes. Heres a closer look at what the company offers. However, when you buy something through our retail links, we may earn an affiliate commission. Columbia, SC, paul thorne An excellent job done by two very professional workers. They answered my questions as they arose and were friendly, efficient, and knowledgeable. We are looking forward to using this nice big shower and not having a fall or trip over the old tub we had. They made sure we could see the process and ensured we had a say in the location of shelves, grab bars etc. We would highly recommend West Shore Home to anyone wanting to update their bathroom. Companies that are paying subscribers can be Heres a closer look at what the company offers. He certainly is an asset to this company. Okeechobee, FL, Aida L Gonzalez The shower install is everything they advertised. Thanks guys. We scheduled a bathroom remodel consultation and met with a sales Rep named Clayton he arrived on time and brought with him everything he needed to go over what his company had to offer and he listened to what we were wanting to do which was a remodel in our guest bath room eliminating the tub and changing it to just a shower. Sardinia, Italy. Mr. Mark Deary, Director of Customer Service. They were on time and were transparent with what they were going to do. April 17,2023. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Im a very satisfied customer.Alina B. via BBB, Our installer was Jimmy. Because of their backlog, they brought in Jimmy and Kyle from PA. Our sales rep, Holly was amazing! I now have a second appt to replace the chalk. All my questions were answered along with them helping me of where to put the shelves in the corners of the shower. Verification can help ensure real people write reviews about real companies. My elderly mother had them come in to quote just a shower that she wanted redone to make it safer for my father. Had many problems with the installation work and confrontations with the management staff at the home office in central, . Thank You, D. D. Sachtleben, Gruetli - Laager, TN, Job well done, professional workers.Cleaned up after job. Do Not Sell My Personal Information. To top it all off, we back everything with our zero-risk assurance to guarantee that you don't overpay, you don't have to put your money at risk, and you don't have to worry about the product because it is all backed by a double lifetime warranty. Sales rep Cody L answered our call and came to our home to explain the origin of West Shore Home and the services they provide. You may also prepay your account at any time without penalty. They are miracle workers. As a replacement contractor, we strive to use our years of experience to provide the best customer service possible. I had question about this company because my shower was done by the previous company. We had a bathroom remodel and we treated very well from start to finish. Lastly, they cleaned up both days before they left. The installers were kind as can be and very receptive. services that, when utilized, may impact its score on BestCompany.com. If a company has a Visit Site and/or phone number next Paul was great in explaining what would be done, when, and how. Update the look and functionality of your bath / shower with features like shelves, caddies, grab bars and built-in seating to ensure a safe and comfortable bathing experience. Though more expensive than competitors, the company has a reputation for using high-quality products and installing them quickly. Well have your bathroom remodel completed in just one day. That is why we make bath, window, & door remodeling fast and convenient. We had Westshore re-do our bathroom. The sales rep (Davis Moore) was courteous, professional and an expert on the product, he covered every aspect of the process & answered all questions we had. They are a very skilled company. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Get a Free Quote Today. It goes against our guidelines to offer incentives for reviews. Though more expensive than competitors, the company has a reputation for using high-quality products and installing them quickly. All of its windows include a full lifetime, . . We are so please with this project in our house in Lakeland fl. We attempt to partner with many of the companies on our site. We told Cody we want to get rid of the old bathtub and replace it with a walk-in shower. West Shore Home offers quality services and professional installation for bathroom remodeling. Both were efficient and knowledgeable of their job. After the project was complete, I asked for a breakdown of all cost in respect to the labor, fees, and materials used for the project in my shower. Trussville, AL. They left it incomplete (missing the faucet) and now, not even 1 week in, the bottom shelf is loose! Having been builders in our younger years, we could appreciate that from these two guys. Well guide you through the process. My review is to tell how great the work done byZach H was. A professional young man named Darrell came on time to my house and added a shower caddy . Harrodsburg, KY, W T Jackson Jr Some locations may not offer all of the listed window types. These can include awning, bay/bow, casement, picture, and sliding windows just to name a few. My entire family loves my new shower, especially my seven year old grandson. A design consultant will come to your home, assess your bathroom, and give you a quote on the spot. Thank you guys for a great job hope to get West Shore back in the future to do my doors. Minimum purchase $9,999 required. offers the service or product you need at the location nearest you, as its window and door services are not widely available. Some locations may not offer all of the listed window types. If you live in its service area, it's worth contacting the company for a quote to compare to other bathroom remodeling companies, as well as read verified West Shore Home reviews to learn of the experience of actual customers. We can schedule your project for just a few weeks out, and we can complete the install in a day. I can't say enough about the 3-man crew that installed my windows today. We WILL DEFINITELY use West Shore Home again when we get ready to replace our door and Windows. Copyright 2023 West Shore Home. Youll need to contact a, after several discounts. deserve their business. Her professionalism and knowledge in bathroom remodeling is outstanding and her managerial skills is by far the best I've seen. when we had questions they glad answer them with knowledge of what they were talking about. they both was very professional very clean very polite done everything in a timely manner. Because theres no grout to scrub and our products are mold, mildew, and crack resistant, cleaning your new bath or shower is a breeze. When no one did, I called back (this was three weeks later) and there hadn't even been a case written up on it. It took them 12 days to finish. They praised the installation team and the process itself. New orders only. They cleaned up after themselves, answered any questions I asked taking the time so that I understood. Now that part has taken FIVE MONTHS to resolve. So I did not get any job done yet Patrick and Claud showed up within the time that we were advised they would be here. The West Shore Home Showers The West Shore Home sales rep, Anthony Anderson did a great job helping us chose just what we thought we needed and wanted and made good suggestions. Other restrictions may apply. They immediately began work. Cleveland, OH, Aliyah McKenzie (Lily) Clayton NC. This means that your new bath will resist cracking, chipping, staining, mildew, and bacteria growth. All doors are Energy Star-certified and fitted with locksmith-grade hardware. The project itself is not a complete waist but needs further repairs and adjustments because improper window seals were installed which leads to water leaking into the outside room of my house. also complained about delayed projects that stretched into months-long installations. We are very pleased with the finished product. s website doesnt provide many details about pricing. Although it took three months to get my shower stall manufactured, once they installed it, they finished the job in one day---except for the leak that damaged the sheetrock and flooring in my room that is adjacent to the bathroom. Not only was Discount Garage Doors the, Ryan P. said: ** This is an updated review ** Following the initial posting of my, 813-279-6785 High Quality Garage Door Seryvice Quick, Efficient & Reliable , Renee R. said: I contacted these guys as a last resort and I am absolutely ecstatic, Kate C. said: I purchased a townhome that needed a complete overhaul. Ends 5/7/2023. It is always great to see excellent leadership and a crew that respects their crew leader especially when she's a woman in charge. It also doesnt offer tubs or showers made from materials other than acrylic. I was told no it was a package deal that could not be separated. Suzanne. Beautiful shower, but they offer the cheapest shower head. My request to remodel my shower was taken in May, but service wasn't completed till August. Tavner C was very professional from the time I greeted him at the door to the time he completed the service on the shower. Bathroom remodels increase your homes value and make it more comfortable to live in. Jonathan and Michael did an excellent job with the installation. batch on o3/10/2022. The second and third times, I was told that someone would return my call the same day. The company doesnt specify which brands it uses, but all of its doors meet or exceed industry standards for security and energy efficiency. We what to give a big Thank You to West Shore Home and the two guys that did an absolute amazing job , Josh Rivera and Briley Frazier. International Association of Better Business Bureaus. they were very detail oriented and professional about there job plan. Thank-you so much!!!!! They made sure to put tarp down through the house so they wouldn't track things in & out. Services. It is beautiful, huge, well constructed and absolutely worth every penny! Also thank you Steven, Jimmy and Kyle!! 261 were here. But that was pretty much where we were hoping we could land. Knightdale, NC, Karen Buckley The management was not at all easy to deal with concerning most everything, including the possibility of a new installation of a shower. In the same appointment, a representative will take measurements of your bathroom to order custom-fit pieces perfect for any floor plan. We also make your purchase easy by providing energy efficient products, the best interest free financing in the industry, and exceptional installation and service. Alpharetta, GA, Sparkle Farkle I didn't want a curtain. 386 330. Exactly what we wanted and it looks beautiful! As a matter of policy, BBB does not endorse any product, service or business. Window installation is only available in the companys Florida, Indiana, Kentucky, North Carolina, and Pennsylvania locations. They praised the installation team and the process itself. It also doesnt offer tubs or showers made from materials other than. I found myself going back and forth with West Shore Reps trying to rectify this issue. Overall he did cover up the gaps & he did his job. How much does it cost to replace an entry door? I followed all the directions they gave me. BBB Business Profiles generally cover a three-year reporting period. Below are some key pros and cons of West Shore Home. they were kind, courteous and so skilled. Date of experience: September 2020. I had a Crack in my previous shower and it was causing damage. Decatur, GA, Amber Strickland Ends 5/7/2023. Terms He advised there would be an 8 - 12 week wait with which we agreed. Myrtle E. Wallace Here are the metro areas the company serves: West Shore Homes home improvement services focus on three key areas: bathrooms, doors, and windows. See design consultant for details. Flash Sale
The initial order was taken by Salesman Joshua B. who went over various shower models to include specific shower doors, but on the installation date the shower was remodeled without a shower door, a curtain was added in its place. They seem to have blocked off the drainage pipe from my sink that intersects with the shower drain. West Shore Home is here to make one of the most daunting projects, bathroom remodeling, easy and convenient. No finance charges will accrue on your account during the promotional period, as set forth in your Truth in Lending Disclosures, and you will not have to pay a monthly payment until the promotional period has ended. Keep in mind that some customers reported pushy upselling. I should not be having this issue with a new installation. | They both was very nice to my husband and myself. With industry-leading products and service, an excellent history of reviews nationwide, and a host of customer-friendly perks, we're the bath & shower remodeling company for you in Knoxville, TN. Very clean, left my home in good condition. inform of the first delay, we had to call to find out it was delayed and then were not notified that the job would be done on the next scheduled day. 2023 Trustpilot, Inc. All rights reserved. The guy came in and quoted 21,000. I paid all the cost up front for a shower remodeling. The West Shore Home sales rep, Anthony Anderson did a great job helping us chose just what we thought we needed and wanted and made good suggestions. Working alone, he finished the job in 6 hours. Our shower was a BIG job and it took them 2 days. I felt the project was managed as a quick job rather than a real unique situation that needs better attention to detail. customers to them. & Tim F. They installed the walk-in shower in our bathroom on Thursday, June 4th. Christine Wyman West Shore Home (WSH) is a home improvement company that offers limited bathroom remodeling and door and window installation in some locations. You see visible damage such as deterioration, chipping, or water stains. I'm so unhappy right now Josh, Phernell, and Bob were amazing. They did a great job cleaning up. No return calls or answers .Management who cant make a decision or rectify any problem!! The crew leader Emma is an outstanding leader with her workers. You may also prepay your account at any time without penalty. Anyone can write a Trustpilot review. Exceptional Service Refined with Efficiency in Mind. | They were very courteous and friendly and explained what they were doing. Keep in mind that some customers reported pushy upselling. Many thanks gentlemen. These two gentlemen arrived at 8:30 in the morning and were completely finished by 4:30. 12 MONTHS NO PAYMENTS, NO INTEREST* & Free Installation**
The only option was a curtain. We analyzed 100 reviews from Best Company and the BBB to better understand homeowners experiences. Knoxville, TN, Alice Bipat No problem! He removed our tub-shower combination and put in a new, . West Shore stands by their products and are have hired very good people. Customer service was poor. The design consultant will help you pick out a color, tile pattern, and accessory options (like seating, shelving, or grab bars) for your new bath or shower. While it was a long wait time and they did have to reschedule we are now very happy with our choices. Schuyler and Matt came out first thing in the morning, as scheduled. To say that I am disappointed is an understatement., They always keep their word on taking care any issues. Some homeowners also complained about delayed projects that stretched into months-long installations. It looks great. So, as of now we can't put a sliding door on. Its also extended into more states and now operates in 23 cities and metro areas. No time to wait? Now that I look at it, the cap on the left side should be the same length as the one on the right side for it to look more uniformed. However, some locations dont offer door or. Their personalities were get the job done and do it right the first time! Shelbyville, KY, Phillip Lagrave Tons of dust dirt filth left behind. rights reserved , Avie Eadens Atlanta, GA, Susan K increase your homes value and make it more comfortable to live in. Upgrade Your Bath or Shower Today . Our bathtubs, showers, and wall surrounds are infused with an antimicrobial agent that prevents bacteria from growing and reproducing, ensuring your new tub and shower surfaces stay fresh and clean. We reviewed each companys licenses, certifications, and liability insurance coverage. Pick your preferences on shower type, tile pattern, color, and accessories to build the new shower youve dreamed of. Kingsland, GA, Sharon Lotze At West Shore Home, we understand that your time is valuable. Business Profile West Shore Home LLC Baths Headquarters Multi Location Business Find locations Contact Information 3 Crossgate Dr Hampden Township, PA 17050-2459 Get Directions Visit Website. Gaston, SC, Joe Williams Phone Number: (717) 697-4033. Loris, SC, West Shore They worked straight through the day. Youll also find cost and financing information and answers to frequently asked questions. When I wrote my review on my bathroom installation I forgot to mention the sales representative that came to my home Alex S. Alex represented the company with a lot of knowledge about the products his company sold. West Shore Home products come with a lifetime guarantee. Because drawn-out home improvement projects are a thing of the past. Representative was not truthful about installation , we gave deposit, and after seeing shoddy/tacky/cheap looking trim to hide that their panels would not cover areas estimated by their salesman , we decided to not move forward, Now they want to keep our deposit , they showed up with inadequate, unacceptable materials to do a 15k dollar job. See design consultant for details. Largo, FL. New orders only. By 4 oclock the job was completed & just beautiful. 12 MONTHS NO PAYMENTS, NO INTEREST* & Free Installation**
Courteous and polite. I hope everyone is as nice to you as you guys were to us today. They were professional and explained what all they were going to do. Finally, we reviewed the companys years of experience and customer reputation on the Better Business Bureau (BBB). I now feel safe when I shower with the super strong grab bars and my solid teak seat. for your patio in two-, three-, or four-panel designs and hinged and French interior or exterior doors. Youll need to contact a sales representative for more information about the companys specific services and products. Ray and Eric did a fantastic job installing our, and it looks great. They came right out to inspect and scheduled immediately. Garner, NC, Axel Rouse **Free install is equal to 20% off the total project price. Any finance terms advertised are estimates only. They both went ABOVE AND BEYOND our expectations. These doors usually cost $400 to $4,000 including installation. When informed on 5-29-2020 GM reached out to customer. The installers Alex and Mason installed the travertine look and it is beautiful in the guest bathroom. You notice an increase in your homes heating or cooling costs. For replacement windows, the company only uses window glass that features advanced UV-blocking technology, which not only protects against harmful rays, but also the heat that comes with them, which can translate to energy savings over time. They told us they can't because the handle is to close to the tubs entrance. They answered all my questions This was overall quality service. On 10/27, they claimed they had the wrong faucet for the bathtub and that they would return on the morning of 10/28 with the correct part. This is a multi-location business. They worked until the job was done. They were very accommodating and answered any questions. (252) 321-2702 Customer Complaints File a Complaint BBB Rating & Accreditation NR Accredited Since: 6/28/2007 Years in Business: 29 This rating reflects BBB's opinion about the entire. The change is amazing. Companies can ask for reviews via automatic invitations. Thanks you James and Tavner! West Shore is new to the Alabama area and have made such a great impression here, we had to wait over 2 1/2 months! The overall product looks okay but they caulked every seam including the corner seams and all wall panels edges including where they meet the base pan. WHAT? Bathroom Remodeling Contractors Atlanta GA | West Shore Home Offer Terms For Sales: (717) 697-4033 Phone Number: (717) 697-4033 Get a Free Quote Today Services Baths Windows Doors Appointments Call Sales: (717) 697-4033 Service: (866) 218-5309 Menu Atlanta, GA West Shore Home BACKED BY OVER 20,000 FIVE STAR REVIEWS On the installation date, Neal & Jason came in & did the work. Others have said that they felt like the sales rep who came to their home was pushy and tried to up-sell them using hard sell techniques and comments about a "special" offer or promotion. Use of this site constitutes acceptance of our User Agreement and Privacy Policy and Cookie Statement and Your California Privacy Rights. Job # C229891. Founded in 2006, West Shore Home is a home improvement company that specializes in bathroom remodels, window installation, and custom doors. Thank you, guys, so much for a job well done. It was great watching them all work together in harmony. No so. He made sure I was satisfied before leaving. Ruffin, SC, cindy belflower s technicians can perform a few other general remodeling services around the bathrooms wet area. They were great and did an amazing job. We evaluated each companys offered services and state availability. This is twice in 1 year. Edited March 11, 2022, Anna Morales Tripadvisor performs checks on reviews. Here are 8 tips for writing great reviews. When your pieces are ordered, an installer or two will come to your home and complete the remodel in just one day. My name is Karen Buckley. . Independent of a referral compensation agreement with companies on our site, companies may also choose to subscribe to We love the walk-in shower. Some say the price difference is worth it due to the high-quality products and customer service that West Shore Home provides. She listened to our wants & explained everything in great detail. They completely cleaned up everything each day before they left. In the meantime, please check out a few of our reviews below. There were areas that the cheap caulk they used washed away. Heres how the company stacks up to the competition. Once again, I would highly recommend West Shore Home for your shower project. Thank you, West Shore Home, for a very pleasant experience with your staff and installers. Youll also find cost and financing information and answers to frequently asked questions. Dalton, GA, Debbie but has expanded into windows and doors over the past few years. Other features and options include glass inserts. West Shore Home offers potential customers financing options should the need arise: Unfortunately, West Shore Home is currently only available in five U.S. states: West Shore Home also provides service in the suburbs of the cities listed above. Grant and Cody P were on time, both very professional, courteous and polite workers who finished in a very timely manner and cleaned up completely after the project was completed. I did eventually pay to enhance the shower with a door, at the first visit the wrong door was installed, a separate time was set up to install a door to ensure I could enter the shower without hitting my head.
Mini Bull Terrier For Sale Craigslist,
1956 Ford Fairlane Upholstery,
Is Litter With Baking Soda Safe For Rabbits,
Articles W